Urgent problems
My power is out. What should I do first?
Check if your neighbours have power. If they don't, it's a network outage: report it to Endeavour Energy on 13 10 03. If only your home is out, check the switchboard for a tripped safety switch. If it won't reset or trips again straight away, call us on 0423 777 223.
I can smell burning from a powerpoint or the switchboard.
Turn off the main switch if you can do it safely and keep people away. If there is smoke or flame, call 000 first. Then call us.
My safety switch keeps tripping.
Unplug everything on that circuit, reset the switch, then plug items back in one at a time. If it trips with nothing plugged in, the fault is in the wiring and needs an electrician.
Do you work after hours?
Our hours are Mon–Fri 7 am–5 pm · Sat 8 am–12 pm. If you have an urgent problem outside those hours, call 0423 777 223. If there's smoke, fire or exposed live wiring, call 000 first. For a power outage affecting your street, call Endeavour Energy on 13 10 03.
Pricing & quotes
Can you quote over the phone?
For many jobs, yes. Describe the job or text Jimmy a photo and he can often give you a price straight away.
Booking
What are your hours?
Mon–Fri 7 am–5 pm · Sat 8 am–12 pm. TODO(client): confirm business hours Urgent jobs are prioritised the same day where we can.
How quickly can you come out?
Planned work is usually booked within TODO(client): 2–3 days. Call for anything urgent.
The work
Are you licensed and insured?
Yes. Every electrician is licensed in NSW and the business carries public liability insurance. Licence TODO(client): licence number.
Where do you work?
We're based in Mount Pritchard and work across South West and Western Sydney, including Fairfield, Cabramatta, Liverpool, Bonnyrigg, Smithfield, Wetherill Park, Green Valley and Prestons.